How Corban One Source Became a Trusted HR Partner for a 700-Person Auto Group
Client: Lori, Vice President of Human Resources
Company Size: 700 Employees across 25 Locations
Industry: Automotive
Solution: Full-Service HR Outsourcing
Managing HR for a multi-location automotive group with 700 employees is no easy task. With the fast pace and high demands of the car business—combined with the complexities of today’s workforce—Lori, the company’s long-time VP of HR, knew she needed more than just internal support. She needed an experienced partner who could scale with her, offer real expertise, and provide peace of mind.
“The auto business is a tough business… then you combine that with today’s environment of employees, and things get complicated fast.”
Thought criteria that went into reviewing the Corban Solution
Critical expertise needed in
- HR support for a fast-paced, multi-location automotive business
- Compliance management and handling complex employee relations
- Scalable expertise to match company growth and evolving workforce needs
- Ongoing training and tools to build internal HR confidence
Technology
- Access to HR tools, templates, and best practices through Corban’s platform
- Automation to improve efficiency
- Immediate expert support without expanding internal systems
- Resources that empower internal leaders to manage effectively
Staffing
- Reduced need for building a large internal HR department
- On-demand access to a full team of experts without added headcount
- Reliable support during high-pressure HR situations
- Long-term partnership offering consistency and peace of mind
Solution
For Lori, that partner was Corban OneSource. Already in place when she joined 17 years ago, Corban quickly became more than just a service provider. They became an extension of her team – offering hands-on guidance, expert support, and a level of consistency that many in-house departments struggle to maintain.
“The real beauty in the Corban relationship is having the staff of people that you don’t have to pay for inside this company. We’re still cost-conscious, but Corban helps us refine all our employment practices and policies.”
What really stood out was Corban’s educational approach. Over time, Lorie built her own HR confidence through the tools, templates, and training the Corban team provided. “I got a heck of an education from your people… I can handle just about any situation now, but it’s because of your people.
Watch Lori's Full Testimonial
Results
Corban’s support has allowed Lori and her team to handle everything from compliance and payroll to high-stakes employee relations—without having to staff a large internal department.
When conflict arises, she no longer feels isolated or uncertain. Instead, she has trusted experts just a phone call away.
“Everyone at the store is emotional about it, and I’m frustrated, but I don’t have to be the expert. That’s where I find Corban most helpful.”
This long-term relationship has become a rare thing in today’s HR landscape—reliable, personal, and unwavering.
“We’ve been together longer than most married people. I get calls all the time from other companies wanting our business… I’ve never felt the need to entertain any of them.”
Conclusion
For Lori, the Corban partnership has been instrumental not only to her company’s operational success but to her personal growth as a leader. She credits Corban’s team with giving her the confidence, knowledge, and backing to manage even the most complex HR challenges with clarity and calm.
“I feel like everything I’ve done here has meant something—and part of that is because of your team.”
How Corban OneSource Became an Indispensable HR Partner for a Team of One
Client: Angela, Vice President of Human Resources
Company Size: 236 Employees
Solution: HR Outsourcing + Multi-Platform Support
When Angela stepped into her role as VP of HR, she was leading a lean team—just herself and one part-time support person. Managing HR operations for 236 employees required not only robust systems, but also a highly responsive partner that could fill in the gaps with reliable, human-centered support.
She had worked with large providers in the past but found their scale often came at the cost of service.
“I’ve worked with companies that are much larger… but now that I’m in a team of one and a half, I really, really needed someone who could handhold me through that support.”
Thought criteria that went into reviewing the Corban Solution
Critical expertise needed in
- End-to-end HR support for a lean, 1.5-person team
- Hands-on help navigating complex HR tasks
- Reliable service to fill internal capacity gaps
- Personalized support from people who know the company
Technology
- Access to robust, enterprise-grade HR platforms
- Flexibility to support multiple HR systems
- Consistent team familiar with company data and tools
- Technology plus service—no compromise between the two
Staffing
- Minimize Augmented HR capacity without hiring additional staff hiring and training
- Seamless extension of Angela’s internal team
- Responsive, dedicated team for ongoing needs
- High-touch service without high-cost staffing
Solution
Angela partnered with Corban One Source in 2023, seeking a blend of technological sophistication and attentive service. What she found exceeded expectations. “It’s been glorious… I get the best of both worlds. I’m getting all the technology—but I’m getting all the service, which I very desperately needed and appreciate through Corban.” Corban didn’t just provide a platform; they offered a consistent team that knew Angela, her company, and their data inside and out. “When I call with an issue, I am talking to the same set of people every time. Your team knows me. Your team knows the data. That part is already taken care of.”
Watch Angela's Full Testimonial
Results
Angela now enjoys what she calls a true partnership—an extension of her internal team that provides hands-on support, continuity, and even platform flexibility. If she ever wanted to change HR systems, Corban would still have her back.
“Your team supports multiple platforms… There’s a versatility and a unique quality of not being so large that you don’t know each other.”
And the most surprising win? She’s getting all of this enhanced service—without a price increase.
“I’m not paying more for this service than I was with arguably one of the most expensive operations out there. I’m getting the exact same thing with better service. There’s no way you can compete with that.”
Conclusion
For Angela, Corban One Source offered a rare combination: enterprise-grade tools with small-team intimacy and consistency. In an environment where HR demands are high and time is limited, Corban became her indispensable support system—without the big-corp cost or coldness.
“I truly feel like it’s just an extension of my team.”
Our HR Outsourcing Case Study: Challenge #3
A Texas based Holding Company specializing in automotive dealerships was growing by acquisition throughout the state and initially had 18 locations with 400 employees. Their continued growth plans brought them to a decision point of either needing to hire a larger staff and train them or look at partnering with Corban OneSource.
Thought criteria that went into reviewing the Corban Solution
Critical expertise needed in
- HR Support (Compliance, Overall HR issues, Training, etc.)
- Benefits Administration(Bill reconciliation, enrollment in 18 different locations, questions that need to be answered by employees)
- Payroll (Do we keep hiring more payroll people as we get bigger? Does it make sense for us to do payroll?)
Technology
- We need one technology platform and the expertise to run it efficiently for all of our locations.
- How can we maximize efficiencies using technology?
Staffing
- Do we want to continue to grow a department that is not core to our business?
- Do we have the current staff to handle this new growth? / How many more people will we need to hire?
Solution
The Executive Committee decided to focus more on growth and profitability than administration. “Let’s do what we do well and let Corban OneSource do what they do well and we will all be better off for it.”
Corban OneSource brought in an HR, Payroll, and Benefits technology and supported the technology with the right people that already knew how to maximize the technology.
A dedicated toll-free phone number was set up to create an Employee Care Center for the 18 locations to get their questions answered quickly.
A Senior HR Manager was assigned by Corban OneSource and an HR Audit was conducted to start benchmarking compliance and an ongoing Professional HR resource as available for questions and HR issues.
Corban OneSource took over the Payroll Administration, so their accounting department could focus on more acquisitions.
Results
The Holding Company is now at 26 locations, 620 employees, and still growing profitably. Every time an acquisition is made, they just call Corban and we bring them onto the existing technology and service platform smoothly with little to no business disruption. The company has contained their costs and is focusing on running their business.
Overall Hard Cost Savings in Year One:
$102,500.00 (does not include any soft costs eliminated due to business disruption of 8 acquisitions or streamlining for efficiencies)
HR Outsourcing Case Study: Challenge #4
A Data Acquisition company with 450 employees in 18 states had been in a large PEO for the last 10 years. Though they thought they were receiving the overall value they needed, the PEO was unwilling to give them an exact breakdown of what they were being charged. They rated this PEO’s customer service as good and liked the “all-in-one” bill, but could not identify whether or not the true value was there.
Thought criteria that went into reviewing the Corban Solution
Specific expertise for employer law in multiple states
- HR (Compliance, Overall HR issues, etc.)
- Benefits Administration (Multiple carriers, bill reconciliation, enrollment in 18 states, questions that need to be answered by employees)
- Payroll (They were currently doing most of the work to get the data to the PEO and entering it online themselves and it was becoming way too time consuming)
Technology
- A definite need for one technology platform that all of the employees can access all over the US and the expertise to run it efficiently for all of their locations.
- A technology platform that allowed them access to all of their own data, so they could run their own reports 24/7.
Staffing
- They do not want to hire any additional staff.
Solution
The CEO provided all of the information from the PEO they were currently utilizing and Corban conducted an in-depth analysis as to what their exact costs were (Workers Comp, Benefits, Cobra, Payroll, HR, Benefits Administration, Technology, SUTA, FUTA, FICA).
Corban OneSource brought in an HR, Payroll and Benefits Administration technology (web based for all locations) and supported the technology with the right people that already knew how to maximize the technology.
Our Employee Care Center solution was implemented for all their employees in the 18 states to get their questions answered quickly.
An HR Manager was assigned to start benchmarking the PEO’s compliance as it relates to policies and procedures, employee manuals and all areas relating to HR.
Corban OneSource took over the payroll administration, so they did not have to hire any additional resources.
Results
The Company is now able to scale both up and down during peak times without incurring fixed costs.
They now know exactly what their costs are for each aspect of their business relating to HR (Workers Comp, Benefits, SUTA, FUTA, etc.), which allows them to budget and control their costs more accurately.
Their health benefits are now customized for their company and not a PEO that has to take into consideration hundreds of other companies. They are now able to take advantage of government programs like Workers’ Tax Credits for protected classes of workers that should add a minimum of $25,000 to their bottom line.
They have regained access to their own corporate data to run the necessary reports when they choose and are using Corban’s advanced technology platform to track a significant amount of different aspects of their business they couldn’t before, given the PEO technology was designed for companies that have an average of 20 employees.
The company has contained their costs and is focusing on running their business.
Overall Hard Cost Savings in Year One:
$252,500.00 (does not include any soft costs or the potential Tax Credit savings of $25,000)
Connect with us to learn more about HR Outsourcing!