Case Study
A Team of One Succeeded with HR Outsourcing
How did backend HR support help an HR leader win?
When Angela stepped into her role as VP of HR, she was leading a lean team—just herself and one part-time support person. Managing HR operations for 236 employees required not only robust systems, but also a highly responsive partner that could fill in the gaps with reliable, human-centered support.
She had worked with large providers in the past but found their scale often came at the cost of service.
Client: Angela, Vice President of Human Resources
Company Size: 236 Employees
Solution: HR Outsourcing + Multi-Platform Support
I’ve worked with companies that are much larger… but now that I’m in a team of one and a half, I really, really needed someone who could handhold me through that support.
Thought criteria that went into reviewing the Corban Solution
Critical expertise needed in
- End-to-end HR support for a lean, 1.5-person team
- Hands-on help navigating complex HR tasks
- Reliable service to fill internal capacity gaps
- Personalized support from people who know the company
Technology
- Access to robust, enterprise-grade HR platforms
- Flexibility to support multiple HR systems
- Consistent team familiar with company data and tools
- Technology plus service—no compromise between the two
Staffing
- Minimize Augmented HR capacity without hiring additional staff hiring and training
- Seamless extension of Angela’s internal team
- Responsive, dedicated team for ongoing needs
- High-touch service without high-cost staffing
Solution
Angela partnered with Corban One Source in 2023, seeking a blend of technological sophistication and attentive service. What she found exceeded expectations. “It’s been glorious… I get the best of both worlds. I’m getting all the technology—but I’m getting all the service, which I very desperately needed and appreciate through Corban.” Corban didn’t just provide a platform; they offered a consistent team that knew Angela, her company, and their data inside and out.
“When I call with an issue, I am talking to the same set of people every time. Your team knows me. Your team knows the data. That part is already taken care of.”
Results
Angela now enjoys what she calls a true partnership—an extension of her internal team that provides hands-on support, continuity, and even platform flexibility. If she ever wanted to change HR systems, Corban would still have her back.
“Your team supports multiple platforms… There’s a versatility and a unique quality of not being so large that you don’t know each other.”
And the most surprising win? She’s getting all of this enhanced service—without a price increase.
“I’m not paying more for this service than I was with arguably one of the most expensive operations out there. I’m getting the exact same thing with better service. There’s no way you can compete with that.”
Conclusion
For Angela, Corban One Source offered a rare combination: enterprise-grade tools with small-team intimacy and consistency. In an environment where HR demands are high and time is limited, Corban became her indispensable support system—without the big-corp cost or coldness.
“I truly feel like it’s just an extension of my team.”