Comparisons
Corban OneSource vs. ADP Comp Services
How do the HR Outsourcing services stack against each other?
Your HR department is stretched thin, and you are looking into ways to scale and grow. You need more time to focus on strategy and execution. This has led you to research HR outsourcing solutions with the goal of finding the perfect fit to support your operations. Just like any solution or product on the market, each offering is designed differently and serves various purposes. Let’s take a look at two service providers who are positioned in two very different segments but offer the capabilities and solutions to help you succeed. We are going to compare Corban OneSource vs. ADP Comprehensive Services.
What is ADP Comprehensive Services?
ADP Comprehensive Services is a service branch of ADP that offers co-managed HR and payroll services to clients of varying sizes. They serve small, midsized, and large/enterprise businesses. Their services include HR, talent management, payroll, and benefits administration. As a leg of ADP, their proprietary software, ADP Workforce Now, is automatically attached to the service.
Value proposition: ADP Comprehensive Services offers valuable technology to help you scale and grow, while offering additional guidance and support.
What is Corban OneSource?
Corban OneSource is an HR outsourcing provider that offers HR, benefits, and payroll solutions to midsized companies across the United States. As a boutique Managed Services Provider (MSP), they offer human-driven services and white-glove treatments for their clients while alleviating administrative burden and managing day-to-day tasks of the HR department.
Value proposition: Corban OneSource manages your day-to-day HR tasks, removing your administrative burden and allowing you time to focus on strategy and growth.
Service Model Comparison
While both companies fundamentally offer the same thing, there are considerable nuances that affect how they serve you and how you may interact with them.
ADP Comp Services When you partner with ADP, you are going to co-manage HR with their team. This means that there is a shared responsibility with payroll, benefits, technology, and other functions. ADP will also provide guidance and tools for compliance but may not necessarily own execution.
Corban OneSource When you partner with Corban OneSource, you are going to get a fully outsourced HR partner who assumes day-to-day tasks in the HR department in totality. This means a completely managed payroll system, HR technology, and compliance reporting.
What this means: ADP Comp Services will support your HR department as you scale, offering the technology and tools to succeed while keeping the ball in your court. Corban OneSource fully absorbs the workload for outsourced services in your HR department, removing this burden from your plate.
HR Technology
While ADP Comp Services already has its own proprietary technology embedded in its services, Corban OneSource does not.
ADP Comp Services ADP offers end-to-end technology services, which means that their clients are likely to see new rollouts and offerings before they hit the general market. Comp Services, however, leaves software management to their clients. On top of managing payroll, benefits, and HR modules in the tech function, HR leaders will also have heavy use of dashboards and analytics.
Corban OneSource There is no proprietary software offered by Corban OneSource, which does allow for some flexibility in choosing an HCM provider, typically offering ADP Workforce Now or Paylocity to their clients. The true benefit, however, is that Corban OneSource will completely manage your HCM software for you. This includes the employment lifecycle, payroll, benefits, the HR module, and technical support.
What this means: ADP Comp Services empowers HR leaders with a self-service platform that offers automation and system workflows. Corban OneSource manages your HR technology entirely, including technical support.
Support Teams
No matter who you choose, you, your team, and your employees will need to contact your HR outsourcing partner at some point. Finding a partner with the right support network is a priority for your department.
ADP Comp Services You will receive both a dedicated team for your department and a wider support network of specialists and a general call center for your employees. This includes multi-channel support. Because ADP is such a large organization that serves many clients, support staff tends to be spread out, communicating with a variety of different individuals from varying businesses and backgrounds.
Corban OneSource You will receive a dedicated support team of HR professionals to assist you with the HR department. Your employees will have access to US based teams for direct support through the HEROES call center or the online portal. This service is customized to each client, going so far as tailoring the greeting in the initial HEROES phone call.
What this means: ADP Comp Services is going to offer a standardized service team that feels stereotypical for a business of this size. Corban OneSource offers a white glove treatment with prompt delivery and a tailored experience.
Talent Management
One big challenge in every HR department is talent acquisition and ongoing retention strategies.
ADP Comp Service Talent management is a specific service offered by ADP. This includes acquisition and retention strategies, development, compensation analysis, and a host of other tactics and methods. The service is delivered by a Talent Consultant who works with you to develop and deploy strategies.
Corban OneSource Talent management is not a primary service offered. However, there are complement talent services embedded into each program. These include onboarding (I-9, W-4, drug screens), tracking training & certifications, adverse actions, and leaves of absence, among others.
What this means: ADP Comp Services offers strategic guidance to help solve pressing talent management problems. Corban OneSource covers routine tasks regarding talent, giving you more time to develop strategies internally.
What is the primary difference between ADP Comprehensive Services and Corban OneSource?
The primary difference between ADP Comp Services and Corban OneSource is the level of involvement in your HR department. ADP Comp Services offers the technological tools and guidance while giving you some autonomy to run your department. Corban OneSource, on the other hand, takes control of your day-to-day, routine HR tasks and frees up your time so you can focus on implementing the strategic work that desperately needs attention.
Another stark difference is how the two organizations handle support. ADP Comp Services offers stereotypical call center support that is stretched over a large organization, whereas Corban OneSource provides a customized, white glove treatment for your employees. What we lack in scalability, we make up in customer service.
The size of ADP may become disadvantageous. Through their Comp Services program, they help various-sized businesses across the spectrum – from small business to enterprise. Both support and guidance become diluted, as the same individuals are trying to help businesses with drastically different concerns.
With a particular focus on midsized organizations, Corban OneSource is intimately able to understand the nuanced problems HR departments are facing within this sector. They understand what HR leaders want to focus on in this stage of growth, what compliance items are a hot focus, and how technology must be integrated appropriately.
The Bottom Line: ADP Comprehensive Services vs Corban OneSource
Choosing the best HR outsourcing provider is a long, arduous process, and implementation elongates time to launch. It is best not to rush into a decision, rather carefully evaluate each service so that you can add the provider that best fits your needs. ADP Comp Services and Corban OneSource offer the same overarching solution, but become highly nuanced when attaching each one to your HR department.
You will more than likely ask many questions during the discovery phase, but the most important question is, “Which solution allows me the best ability to succeed?” At Corban OneSource, we not only want to serve our clients, but we also want to see our partner HR leaders excel in their professions. Our 95% retention rate is a clear indicator that we seek to build a professional relationship together and share in those wins when you see career success. Please feel free to reach out now so that we can begin our capabilities call.
FAQ
ADP Comp Services offers a co-managed HR service, where you share responsibility. They lead with technology and offer guidance and support. Corban OneSource is a fully outsourced HR model. They will effectively manage your routine, day-to-day tasks in the HR department.
ADP offers its own proprietary software, with end-to-end support for your organization. You are primarily responsible for managing it. Corban does not have proprietary software, but does partner with ADP Workforce Now. Their team will manage your software in its entirety, including technical support.
ADP offers a standardized support center which can be reached by phone, chat, or email. Corban develops a customized, tailored experience for your employees where US based support teams can be reached through the HEROES call center or a dedicated portal.